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Answers to what families ask most. Each topic opens a pre-filled email to our team.
Subscription and billingWhy it's a subscription, what happens if you stop paying, and how to manage the plan.Reminders for family without the appRecipients get email reminders with a secure link — no account, no install.Lunar birthdaysEnter the lunar date; ClaimBell computes the Gregorian date every year, leap months included.Delivery and confirmation statusEvery job shows whether it is waiting to be claimed, claimed, confirmed, or done. Family members update it themselves with one tap on a secure link.Privacy and your dataNo ads or data selling. Export or delete everything at any time.
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